Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from headpuppets.com (the Web site).

Personal information we collect

We need to collect information about you to provide you with the services or the support you request.

• Identification Information. Your name, email address and phone number.
• Order Information. Your purchases and subscriptions on the Web site and payment amounts.
• Credit Card Information. Credit card accounts, card numbers, expiration dates, billing address and authentication codes.

Purchase and subscriptions are completed on a third party Web site (we use Stripe for payment processing) so no Credit Card Information is stored on this Web site.

How we use your personal information

We use the Order Information that we collect generally to fulfill any orders placed through the Web site (including processing your payment information, fulfilling subscriptions, and providing you with invoices and/or order confirmations).

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• Provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing you personal Information

We may share your Personal Information with third parties to help us to process payments and fulfill your order. For example, we use Stripe for payment processing. You can read more about how Stripe uses and protects your Personal Information here: https://stripe.com/privacy.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Data retention

When you create content through this Web site, we will generally retain your data unless and until you ask us to delete this information.

Likewise, when you place an order through this Web site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes to this policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 18.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@twinact.com.